TOOLS: H.E.A.R.T.
Characteristics of Change Resilient People

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Healthy
work life balance |
Change
resilient people understand the importance of balance in
their lives. They are well rounded individuals who don’t
define themselves by their job title and the company
they work for. If they lose their job, for whatever
reason, they have other things in their lives that give
them meaning. A balanced life leaves time for the types
of activities that help one deal more effectively with
stress. Change resilient people take care of themselves
knowing that when their overall health is good, their
ability to deal with stress increases significantly. |
|
Emotionally
& intellectually fit |
Change
resilient people are emotionally and intellectually fit.
Dee Hock, creator of VISA, says, “The problem is never
how to get new innovative thoughts into your mind, but
how to get the old ones out.” People who are
intellectually fit are open to new ideas. They remain
open to different perspectives understanding the value
of diversity in its broadest sense. They don’t run from
conflict but rather they work through it. They have
emotions, just like everyone else, but they are able to
look at their emotions rationally and objectively
determine when they’re being irrational. |
|
Action
oriented |
Change
resilient people take action when change is upon them.
They choose NOT to be the victims who feel sorry for
themselves and hard done by. Rather they find something
they can have control over and run with it. |
|
Relationship
oriented |
Change
resilient people understand how important it is to
surround themselves with a network of people they can
turn to for support and feedback during the tough times.
These people play an important role in keeping them
emotionally and intellectually fit because they are
honest and tell the truth even when it hurts! |
|
True
to vision and values |
Change
resilient people are true to their vision and values.
They have a clear personal vision. They have values that
guide their action and decision-making when the world
around them is changing and the way forward isn’t always
clear. |
Download the
H.E.A.R.T. tool as a pdf file
Download the H.E.AR.T. tool as a MS
Word file |
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Karen Todd is a professional speaker,
writer, and consultant. She can be reached at 416-284-6752,
karen@karentodd.com , or visit
www.karentodd.com